Terms of Service

Welcome to our website. These Terms of Service (“Terms”) govern your access to and use of our website, services, and any related content provided by us (“Services”).

By accessing this website or using our Services, you agree to these Terms. If you do not agree, please do not use our website or Services.

1. About Us

We provide enterprise digital solutions including software development, web and mobile application development, system integration, and related IT services.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not violate any applicable laws or regulations.

You agree not to:

• Attempt to gain unauthorized access to our systems
• Upload harmful code (viruses, malware, etc.)
• Use the website in a way that disrupts its functionality
• Copy or reuse website content without permission

3. Services & Project Engagement

Service requests may be made via our contact forms, email, phone, or other communication channels.

A project may include:

• Requirement discussions
• Quotation or proposal
• Development timeline and milestones
• Testing and revisions
• Final delivery and deployment (if applicable)

All project details, costs, and timelines will be confirmed separately via a written agreement, proposal, invoice, or email confirmation.

4. Payments and Billing

If you purchase Services from us:

• Payment terms will be discussed and agreed before starting
• Invoices may be issued for deposits, milestones, or full payments
• Late payments may delay project delivery or support services

All fees are non-refundable unless otherwise stated in writing.

5. Intellectual Property

Website Content

All content on this website (including text, graphics, logos, and designs) is owned by us or licensed to us, and is protected by intellectual property laws.

Client Projects

Unless otherwise agreed in writing:

• The client owns the final project after full payment is completed
• We may retain rights to reusable frameworks, code libraries, and tools used to develop the project
• We may showcase completed work in our portfolio unless the client requests confidentiality in writing

6. Confidentiality

We respect client confidentiality. Any non-public business information shared with us during a project will be kept confidential and used only for delivering the agreed Services, unless required by law.

7. Third-Party Services

Our Services may involve third-party tools or platforms (such as hosting providers, payment gateways, SMS/email services, analytics, plugins, etc.).

We are not responsible for:

• Outages or failures of third-party services
• Changes in third-party pricing or policies
• Security issues caused by third-party systems beyond our control

8. Warranties and Disclaimers

Our website and Services are provided on an “as is” and “as available” basis.

We do not guarantee:

• That the website will always be available without interruptions
• That the Services will be error-free in all cases
• Specific business results such as revenue or rankings, unless explicitly agreed

9. Limitation of Liability

To the maximum extent allowed by law, we will not be liable for any indirect, incidental, special, or consequential damages including loss of profits, business interruption, or loss of data.

Our total liability for any claim related to our Services will not exceed the amount paid to us for the specific service that gave rise to the claim.

10. Termination

We may suspend or terminate access to our website or Services if:

• You violate these Terms
• You misuse our website or attempt unauthorized access
• Payment obligations are not met (for paid services)

11. Changes to These Terms

We may update these Terms from time to time. Updates will be published on this page with the revised date.

Your continued use of the website after changes means you accept the updated Terms.

12. Governing Law

These Terms shall be governed and interpreted under the laws applicable in your operating jurisdiction. If you want, we can set this specifically as Sri Lanka (or another country) for legal clarity.

13. Contact Us

If you have any questions about these Terms, contact us:

Email: hello@trilliumlabs.lk
Website: https://trilliumlabs.lk